How can I return an item?

Table of contents

Return conditions
How returns work
Required information for a request

1. Return conditions

Returns can be made in accordance with our store's return conditions.
The product should generally be in a condition that allows the return to be processed properly.
Please refer to our current return policy for the applicable deadline and possible exceptions.
If you are unsure whether a product can be returned, please contact us before shipping it back.

2. How returns work

Register your return using the form below.
Please enter your order number and the products and quantities you would like to return.
You will then receive information about the next steps and the return address.
After receipt and review of the return, any applicable refund will be issued to the original payment method.

3. Required information for a request

Order number
List of products to return
Quantity
Reason for return
Product condition

That solved my problem.

Email address *

Order number *

Which products would you like to return? *

Quantity *

Return reason *

Product condition *